Royalty Card Terms and Conditions
Online Ordering Terms and Conditions
- The Harlequin Loyalty Card, entitles the bearer to 20% discount
from the total a la carte food bill and is valid when dining in any
Harlequin Restaurant or when ordering a take-away or home
- The card is valid every Sunday to Friday excluding Valentine's Day,
Mothering Sunday and the period 8 December until 3 January
- Cards must be presented in the restaurant when requesting the bill,
and your card will be swiped to authorise your discount.
- Operators must be informed you wish to use your Loyalty Card when
ordering a take-away or delivery through the Harlequin Hotline.
Your discount will automatically be deducted from your bill. Please
note our drivers are not authorised to give discount.
- Only one Loyalty Card may be used per table or order.
- The Card cannot be used in conjunction with any other promotion,
discount or special menus including business lunches or buffets.
- You can apply for a Loyalty Card in any Harlequin Restaurant (once
issued, the card is valid on subsequent visits), by calling the
freephone hotline below, or online at www.ashokarestaurants.com
- The Management reserve the right to withdraw these offers at any time,
however one month's prior notice will be displayed in each outlet.
Terms and Conditions governing the placing of orders and the handling
of credit card payments by Harlequin Leisure Group.
These terms and conditions govern the relationship between users of
Harlequin Leisure Group web site and Harlequin Leisure Group Ltd, the
operators of the Harlequin Leisure Group web site.
THESE TERMS AND CONDITIONS APPLY TO THE WEB SITE WWW.ASHOKARESTAURANTS.COM
(THE "SITE"). PLEASE READ THIS STATEMENT CAREFULLY. IF YOU DO NOT WISH TO BE
BOUND BY THESE TERMS AND CONDITIONS THEN YOU SHOULD NOT ACCESS THIS SITE.
ACCESS OF THIS SITE BY YOU SHALL BE DEEMED TO BE YOUR ACCEPTANCE OF THESE
TERMS AND CONDITIONS.
This Site contains many of the valuable trademarks owned and used by Harlequin
Leisure Group Limited ("Harlequin" and "We" and "Us") and its subsidiaries and
affiliates to distinguish its quality products and services. These trademarks
and related proprietary property are protected from copying and simulation under
national and international laws and are not to be reproduced or copied without the
express written permission of Harlequin.
Harlequin strives to ensure that the information contained in this Site is accurate
and reliable. However, Harlequin and the World Wide Web (or Web Site Host) are not
infallible and errors may sometimes occur. You should take appropriate steps to verify
all information on this Site before acting upon it. To the fullest extent permissible
pursuant to applicable law, Harlequin disclaims any warranty or representation of any
kind, whether express or implied, as to any matter whatsoever relating to this Site,
including without limitation the availability of the Site. Harlequin may from time to
time revise the information, services and the resources contained in this Site and reserves
the right to make such changes without any obligation to notify past, current or prospective
visitors. In no event shall Harlequin be liable for any indirect, special, incidental or
consequential damages arising out of any use of the information contained herein.
By entering this Site, you acknowledge and agree that the use of this Site is at your own
risk and to the extent permissible by applicable law, in no circumstances, including (but not
limited to) negligence, shall We be liable for any direct, indirect, incidental, special,
consequential, or punitive damages, losses, costs or expenses nor for any loss of profit that
results from the use of, or inability to use this Site or any material on any site linked to
this Site (including but not limited to any viruses or any other errors or defects or failures
in computer transmissions or network communications) even if We have been advised of the
possibility of such damage. In addition, no liability can be accepted by Us in respect of any
changes made to the content of this Site by unauthorised third parties. All express or implied
warranties or representations are excluded to the fullest extent permissible by law.
Any goods displayed or provided on this Site are done so on an "as is" and "if available" basis
and Harlequin expressly excludes any warranties, conditions, representations or other terms with
respect to this Site or the content or goods displayed on it, whether express or implied, unless
expressly stated to the contrary.
Any software is downloaded at your own risk. If you are in any doubt as to the suitability of the
software to be downloaded for your computer it is recommended that you obtain specialist advice
before downloading it.
This statement does not affect your statutory rights and nor does this paragraph apply to Harlequin's
liability for products sold through the Site (please see our Products Terms and Conditions).
The Site may link to sites not maintained or related to Harlequin. Hypertext links are provided as
a service to users and are not sponsored by or affiliated with this Site or Harlequin. Harlequin has
not reviewed any of all of the sites hyper-linked to or from this Site and is not responsible for the
content of any other sites. The links are to be accessed at the user's own risk and Harlequin makes
no representations or warranties about the content, completeness, or accuracy of these links or the
sites hyperlinked to this Site. Further, Harlequin does not implicitly endorse third-party sites
hyperlinked to this Site. Harlequin will also not be responsible for the content of any third party
advertising or sponsorship that may appear on the Site nor for compliance of the same with any laws
The Site may also contain references to other company, brand and product names. These company, brand
and product names are used herein for identification purposes only and may be the trademarks of their
respective owners. The images of people or places displayed, forms, structures, and graphics displayed
or found within the Site are either the property of, or used with permission by Harlequin. Harlequin
may be, but is not necessarily sponsored by or affiliated with any of the owners of the other company,
brand or product name appearing on the Site, and makes no representations about them, their owners,
their products or services. Any use by you of these marks, names and logos may constitute an infringement
of the holders' rights.
The graphic images, buttons and text contained in this Site (and the Site's 'look and feel') are the
exclusive property of Harlequin and, except for personal use, may not be copied, distributed, or
reproduced or transmitted in any form or by any mean, electronic, mechanical, photocopying, recording
or otherwise, without the prior written permission of Harlequin. The content, arrangement and layout
of the Site, including, but not limited to, the trademarks, service marks, package designs, text, and
content, are proprietary and are protected from copying, imitation, communication, or simulation under
domestic and international laws and are not to be reproduced, communicated, displayed, distributed, or
transmitted without the express written permission of Harlequin.
Any unauthorized use of the materials, structure, sequence, arrangement, or design of the Site, or
trademarks, service marks, or trade dress found within the Site may violate civil or criminal laws,
including, but not limited to, copyright laws, trademark laws, the laws of privacy and publicity,
and communications regulations and statutes.
By visiting the Site the User does not acquire or obtain by implication or otherwise, any license or
right to use or make additional copies of any materials or information displayed on the Site.
If you decide to register with this Site, you will be asked to create a password. You must keep this
password confidential and must not disclose it to anyone. If you believe someone else knows your
password, please contact our Customer Service team on 0141 342 5200. Harlequin reserves the right to
suspend your registration if you breach these Terms and Conditions.
If any part of these terms and conditions is, at any time, found to be invalid by a court, tribunal or
other forum of competent jurisdiction, or otherwise rendered unenforceable, that decision shall not
invalidate or void the remainder of these terms and conditions. These terms and conditions shall be
deemed amended by modifying or severing such part as necessary to render them valid, legal and enforceable
while preserving their intent, or if that is not possible, by substituting another provision that is valid,
legal and enforceable that gives equivalent effect to the parties' intent. Any such invalid or unenforceable
part or parts shall be severable from these terms and conditions, or the validity of the part(s) in question
in any other jurisdiction shall not be affected thereby.
You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions.
These terms and conditions are governed by the laws of Scotland and you agree that the Scottish courts shall
have exclusive jurisdiction in any dispute. This Site is for use only by persons who access it from within
the UK. Goods available from this Site are available only to residents of (or companies incorporated in) the UK.
We make no representation that any material contained on this Site is appropriate for any other jurisdiction.
PRODUCT TERMS AND CONDITIONS
In these PRODUCT terms and conditions ("Conditions") the following words and expressions shall have the following
the Customer, you, your: means you, the customer, who buys the Products from Harlequin;
Harlequin, Our and We: means Harlequin Leisure Group Limited (or in the case of franchisee stores, a franchisee
of Harlequin Leisure Group Limited);
the Products: means the products supplied by Harlequin to the Customer; and
the Web Site: means the web site www.ashokarestaurants.com
1 Order and Acceptance
1.1 These Conditions shall apply to all orders and contracts for the supply of the Products by Harlequin to
the Customer. All orders for the Products shall be deemed to be an offer by the Customer to purchase the
Products in accordance with these Conditions. Any variations to these Conditions must be in writing, otherwise
they will not be binding on either party.
1.2 The acceptance of orders for the Products shall be at the entire discretion of Harlequin. Our acceptance
of an order occurs when you receive an on-screen message confirming your order has been placed at which point,
your contract with Harlequin is made and up until this point, We may decline to provide You with the goods
without giving any reason.
1.3 You may not place any orders on Our Web Site if you are under 12 years of age.
2 Prices and Payment
2.1 Unless otherwise stated in writing the prices quoted by Harlequin on the Web Site are inclusive of VAT
and any other applicable taxes.
2.2 The price of the Products will be as quoted on the Site at the time you confirm your order (by clicking
the checkout button) subject only to any inadvertent technical mistake which We shall not be liable for. The
price for your order shall be deducted from your account at the time your order is placed. We reserve our
right to terminate this agreement with you if We are refused authority for payment or reasonably believe
that payment will be refused at any stage.
2.3 You can pay by any of the methods listed in our checkout screen. Please make sure that if your order is
placed using a credit or debit card, such card is valid on the date of despatch of your order.
2.4 When you input your postcode into the Web Site, you are automatically directed to the Web Site referring
to Your nearest local Harequin franchisee. Please note that prices, minimum spend restrictions and maximum
cash spend restrictions vary from franchisee to franchisee. In addition, if you order on-line, the price
charged may be different to the price for the Products had they been ordered in-store or by telephone.
3 Changes to your Order
If you wish to cancel, amend or complain about your order, please telephone your local Harequin franchisee,
details of which will be included in the confirmatory e-mail sent to you upon placing your order. If you
amend your order, the price charged will be the price for the amended order. If you paid by Credit card
the price difference will need to be paid separately to the local Harequin franchisee or any refund would
need to be processed by our Customer Services team who can be contacted on 0141 342 5200. Please note that
as promotions are only available for limited periods, any changes to your order may mean the
promotions are no longer available.
4.1 We will aim to provide you with your ordered Products as close as possible to your requested
4.2 The Customer agrees to accept delivery of the Products at the agreed time and place of delivery.
4.3 We can only fulfil an order for large quantities at the discretion of the local Harequin franchisee from
which you are ordering.
4.4 If you have chosen for the Products to be delivered, We will deliver the order to the main entrance of
the delivery address but any deliveries carried into the delivery address will only be made if the driver
and you consent to this. If you are not present to take delivery of the goods at the address given in your
order, then We will not refund you the price for your order and will charge you for the full amount of your
4.5 Products are subject to availability. If your products are not available, We may offer you a reasonable
substitute of equivalent quality and price or We may call you to tell you that your ordered products are not
available and to ask you if you
would like to order something else. This may affect the price you pay.
5 Transfer of Property
5.1 Risk in the Products shall pass to the Customer on delivery.
5.2 The Customer acknowledges that all intellectual property rights in the Products do and shall continue to
belong to Harlequin and the Customer agrees that it will not infringe any of Harlequin's intellectual property
6 Oral Statements
The Customer agrees that, in the event of any conflict, written information about the Products supplied by
Harlequin shall prevail over any oral statements made by Harlequin or by Harlequin's employees or agents
(although Harlequin shall be responsible for any fraudulent misstatements). Harlequin shall use all reasonable
efforts to ensure that its written information about the Products
From time to time, our products may be subject to special offers. Any special offers shall be subject to these
Terms and Conditions which will prevail if there is inconsistency between the terms of the special offer and
these Terms. We may change the terms of special offers or withdraw them at our discretion but We will honour
any order placed by you before the offer is withdrawn subject always to manifest technical errors.
All deals are valid within the promotional period, are subject to change and are not valid in conjunction with
other offers, unless otherwise stated.
8 Limitation of Liability
8.1 To the fullest extent permitted by law, Harlequin excludes all liability arising out of its supply of the
Products and in particular shall not be responsible for any loss or damage, arising directly or indirectly out
of or in connection with delay beyond the estimated time or date of delivery; any circumstances over which
Harlequin had no control of the consequences and which Harlequin could not avoid by the exercise of reasonable
care, or any indirect or unforeseeable loss suffered or incurred by the Customer or others.
8.2 In any event, Harlequin's liability to the Customer will not exceed the total price charged for the relevant
NOTHING IN THESE CONDITIONS SHALL AFFECT THE STATUTORY RIGHTS OF THE CUSTOMER.
Depending on your local Harequin franchisee, your contract may be with an outlet owned by Harlequin Leisure Group
Limited or with an outlet owned by its franchisee. Details of the local Harequin franchisee which fulfils your
order (and with whom your contract is made) will be included in the confirmatory e-mail sent to you upon placing
your order. Please note that Harlequin Leisure Group Limited facilitates payment to its franchisees for all credit
or debit card orders placed through the Web Site so that it collects such payments and remits them to the franchisee
Any contract to which these Conditions apply (and these Conditions) shall be governed by and construed in
accordance with the laws of Scotland and Harlequin and the Customer submit to the non-exclusive jurisdiction
of the Courts of Scotland.
Thank you for visiting our Web Site.
This site is owned and operated by Harlequin Leisure Group Limited, a company registered in Scotland, whose
registered office is at 23 CROW ROAD, GLASGOW, G11 7RT. Company registration number: SC274697.
Telephone: 0141 342 5200.
?Copyright Harlequin UK Limited January 2012. All rights reserved.